Question from a Reader: I am the president of a 100 employee manufacturing plant in the Midwest. I feel like I must always be a strong leader that cares about and deals affectively with people at all times. Can you offer any “magical” guidelines for me personally and that I can share with all of my employees at all levels?

I love your term, “magical.” I really do wish I could waive the magic wand and poof…. all will be beautiful. LOL. Let me offer you a few considerations that might help guide you in your work environment to recognize, understand, value and apply emotions effectively.

I love your term, “magical.” I really do wish I could waive the magic wand and poof…. all will be beautiful. LOL. Let me offer you a few considerations that might help guide you in your work environment to recognize, understand, value and apply emotions effectively.

1. AWARENESS: You must be confident in knowing who you are and understand the impact on others of your strengths and weaknesses.

2. REGULATION: You must have the responsibility to manage your own feelings, thoughts and actions in a positive way that allows you to maintain an intrinsic and high standard of integrity.

3. MOTIVATION: As a leader or a member of a team, you have an obligation to develop continuously, your personal resources to the ever-changing, increasing demands of your profession.

4. AWARENESS: You must understand and be sensitive to the feelings, needs and concerns of the people around you that you “serve.”

5. RELATIONSHIPS: You bear the greatest responsibility for establishing, nurturing and where necessary, resolving differences with your interpersonal relationships with colleagues and again, the people you “serve.”

6. INFLUENCE: You have an obligation to foster desirable responses in others by serving as a role model as well as challenging, inspiring, enabling and encouraging everyone to work together toward mutual goals. In part, you achieve this by not being a micro-manager.

7. INTEGRITY: If you promise it, DO IT. Once you tell another human being you are planning to follow thru and you give them only silence, you lose your integrity, honesty and compassion. While these suggestions may not always be successfully applied, I hope they will be helpful reminders to you to always strive to be the highest quality of professional at all times.

As always, if I can ever be of any assistance to you or your organization, please call or write and I will respond immediately! Have a tremendous week.

Regards, George F. Mancuso, CPC, CEO (AKA, The Gman) Client Growth Consultants, Inc. George@ClientGrowthConsultants.com